Help: Spam

Your Spam Settings

• How do I set up or change my Spam Protection?
• What do the spam settings (on the slider) mean?
• How does Country Blacklisting work?
• All About Bouncing Messages
• Why would I want to bounce my spam?
• How can I make sure you never catch messages from people I know (false positives)?
• I'm getting too much spam. Can you catch more?

Viewing spam in the Spam Section

• How can I view Held Messages?
• How can I view Bounced/Blocked Messages?
• What does it mean to "Release Checked + Delete Others"?
• How can I review my spam more quickly?
• Do I need to delete my spam?
• I'm not seeing any messages in my Spam list!
• What is in the "For Review" View?
• What is in the "Quick Check" View?
• What is Delivery Status, and what can it tell me about my released messages?
• Tips on Spam Section advanced features.
• How can I delete my spam?
• How can I clear my OLD spam from your site?
• What does it mean when the From: address and Envelope Sender don't match?

Emailed Reports and RSS

• Can you turn off my spam reports or change their frequency?
• Can I stop my reports from going to certain forwarding addresses?
• My emailed reports are missing! Where are they?
• What is the RSS feed?

Troubleshooting and Questions

• How does Pobox identify spam?
• How can I report spam that Pobox missed (false negatives)?
• I increase my spam slider, but I still get the same amount of spam. Help!
• Why can't I disable all spam filters?
• I never received my released message!
• What is my "Spam to Report" folder?
• Why are you catching messages from my own email address?
• Why was this legitimate message picked up by a country filter?

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